Privacy Policy
Effective Date: September 2026
Last Updated: September 2026
Untethered Life respects your privacy and seeks to handle personal information with clarity and care.
This Privacy Policy explains how Heather Harbaugh, doing business as Untethered Life (“Untethered Life,” “we,” “us,” or “our”), may collect, use, share, and protect information when you visit this website, contact us, join an email list, make an inquiry, purchase a product, enroll in a course, schedule or participate in an experience, or interact with third-party services connected with Untethered Life.
Information We May Collect
The information we collect depends on how you interact with Untethered Life.
Information You Provide Directly
You may choose to provide information such as:
- your name;
- email address;
- contact information;
- information submitted through contact or inquiry forms;
- information related to a course, service, artwork, commission, or product inquiry;
- email subscription preferences;
- information necessary to respond to customer-service or support requests.
Please do not submit highly sensitive personal information through ordinary contact or inquiry forms unless it is genuinely necessary for the purpose of your communication.
Email and Marketing Information
Untethered Life uses third-party email and customer-relationship services to manage subscriber communications and preferences.
Marketing consent is separate from submitting an inquiry or contacting Untethered Life.
Submitting an inquiry does not automatically subscribe you to marketing emails.
Where marketing consent is requested:
- consent must be affirmative;
- marketing-consent boxes will not be prechecked;
- you may unsubscribe or withdraw your consent;
- consent records may be retained where the applicable system supports them.
Some subscribers may also be identified by areas of interest, such as Art & Ceramics or SHINE.
Purchases and Transactions
Untethered Life uses third-party services to process certain purchases, payments, course enrollments, and transactions.
Depending on what you purchase or access, those providers may process information necessary to complete the transaction, provide access, fulfill an order, or provide customer support.
Untethered Life does not necessarily receive or store all payment information submitted directly to these third-party platforms.
Amazon purchases are completed through Amazon and are subject to Amazon’s own terms, privacy practices, fulfillment processes, and customer-service policies.
Young Living purchases are completed directly through Young Living using Heather’s referral information and are subject to Young Living’s own terms, privacy practices, fulfillment processes, and customer-service policies.
Courses, Scheduling, and Online Experiences
Information related to courses, scheduling, meetings, or online experiences may be processed through third-party platforms that provide course delivery, scheduling, video conferencing, or related services.
Information collected by those providers is also subject to their own privacy policies and practices.
Website and Technical Information
The website may collect limited technical information automatically, including information such as:
- pages visited;
- referring websites or sources;
- browser or device information;
- approximate usage patterns;
- interactions with important links or website features.
Untethered Life may use website-hosting, analytics, and related technical service providers to understand website usage, maintain site performance, and improve visitor pathways.
Final analytics and consent behavior will reflect the actual tools active on the production website.
How We Use Information
We may use information to:
- respond to questions and inquiries;
- provide requested services, products, courses, or support;
- process or support transactions;
- communicate about an existing customer, student, or client relationship;
- send marketing communications when you have affirmatively consented;
- manage email preferences and areas of interest;
- operate and improve the website;
- understand website traffic and visitor pathways;
- maintain business, accounting, consent, and transaction records;
- protect the website and business from misuse;
- comply with applicable legal or administrative obligations.
How We Share Information
Untethered Life does not sell or rent personal information and does not intentionally exchange customer or subscriber personal information for money or another commercial benefit.
Information may be shared with third-party service providers when reasonably necessary to operate the website, communicate with you, provide a product or service, complete a transaction, or support ordinary business operations.
These providers may support functions such as:
- website hosting and technical infrastructure;
- analytics;
- email communications and customer-relationship management;
- payment processing;
- ecommerce and order fulfillment;
- course delivery;
- scheduling;
- video conferencing;
- embedded media;
- customer support;
- other business operations.
These service providers may process information as reasonably necessary to provide their services.
Each third-party service operates under its own terms and privacy practices. Untethered Life does not control the privacy, security, availability, or data practices of independent third-party platforms.
We may also disclose information where reasonably necessary to comply with law, protect legal rights, prevent fraud or misuse, or respond to a valid legal process.
Cookies and Analytics
Some third-party services may use cookies or similar technologies.
Untethered Life may use privacy-conscious website analytics as well as other analytics technologies to understand website traffic, visitor pathways, and interaction with important website features.
Where consent is required or implemented for analytics technologies, visitors will be given an appropriate way to make or change that choice.
Untethered Life does not plan to use advertising pixels, behavioral-advertising trackers, heatmaps, or session-replay tools at launch unless that decision is later intentionally changed and this Privacy Policy is updated accordingly.
Third-Party Links and Services
The website may contain links to independent third-party websites and services.
When you leave the Untethered Life website, your interaction with the external service is governed by that service’s own terms, privacy policy, and operating practices.
This may include services used for purchasing, course access, scheduling, video or media content, or other external functions.
Amazon purchases are made directly through Amazon.
Young Living purchases are made directly through Young Living using Heather’s referral information.
Untethered Life does not control the privacy, security, availability, fulfillment, or operating practices of those independent platforms.
Data Retention
Untethered Life does not use one fixed retention period for every type of information.
Information may be retained for as long as reasonably needed for purposes such as:
- providing services or support;
- maintaining an ongoing customer, student, subscriber, or client relationship;
- preserving marketing-consent records;
- accounting and tax records;
- transaction records;
- resolving disputes or customer-service matters;
- legitimate business recordkeeping;
- legal or regulatory obligations.
Information that is no longer reasonably needed may be deleted or allowed to expire according to the practices of the systems in which it is stored.
Your Choices
Depending on your interaction with Untethered Life, you may:
- unsubscribe from marketing emails using the unsubscribe link provided in an email;
- update available email preferences;
- decline marketing consent while still submitting an inquiry;
- contact Untethered Life regarding information you have provided;
- request reasonable assistance with a privacy-related concern.
Privacy or data-related requests may be sent to:
Certain transaction, tax, business, legal, or consent records may need to be retained even after a request is made.
Information Security
Untethered Life uses reasonable care in selecting and operating the systems used to maintain website and business information.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
Changes to This Privacy Policy
This Privacy Policy may be updated when the website, business practices, technology, or legal requirements materially change.
When the policy is materially revised, the Last Updated date will be changed.
Contact
Questions about this Privacy Policy or Untethered Life’s privacy practices may be sent to:
Heather Harbaugh d/b/a Untethered Life
Texas, United States
connect@untethered.life